What is the difference between voluntary and involuntary turnover?

Human Resources Case Study

MBA HRM Written Applied Assignment #3: Discharge for Off-Duty Behavior (25 points)

Instructions

This case study illustrates a juxtaposition of an off-duty privacy claim of an employee and management’s right to uphold their company’s reputation. Please read said case study then answer the questions you see below case study (page 3). Avoid conjecture!! Provide support for your answers and indicate where you gathered supporting evidence. Your similarity match must be below 30% on the TURNITIN.COM plagiarism software, which means you may not just cut and paste answers for your entire paper. Some direct quotes are acceptable but use in-text citations to reference facts you learned in an article but wrote in your own words.

All answers should include multiple in-text citations consistent with APA formatting style guidelines. If your paper contains plagiarized material, you will receive a zero. Additionally, one point will be deducted for each APA formatting error so please review the guidelines carefully. Answers without in-text citations will automatically receive a zero.

Use your textbook to answer questions. In addition, use the library database system to find peer-reviewed journal articles to find support for your suppositions. You should have at least six peer-reviewed journal articles that are used as in-text citations as well as references for these sources on a separate “Reference” page (Note: Peer-reviewed articles are different from approved websites.)

No websites may be used except EEOC, DOL, and SHRM.

Answers must be in complete sentences. One point will be deducted for each incomplete sentence.

These questions cannot be answered fully in two or three sentences. An imperative skill to have as a manager is persuasive communication. Create a compelling narrative when answering questions. This also means using research, facts, and figures while avoiding conjecture. You should be able to fully answer questions in a paragraph or two. Depending on the length of your sentences, answers should be at least 4 to 8 sentences long (do not exceed 8 sentences).

Please proofread your assignment answers. Grammatical mistakes detract from a paper’s readability as well as make an argument less compelling. Remember, you receive 2 bonus points each time you bring your paper to our writing center specialist or meet with a writing center tutor online. You can also visit tutor.com found on Canvas for additional support.

Case Study

note: You will see some grammatical mistakes in this case study. However, I did not write this case study. Accordingly, I must present it as is and may not change or correct any grammatical mistakes (to my dismay).

The following case illustrates the off-duty privacy claim of an employee and management’s right to uphold the reputation of the company.

Before his termination on Monday, May 6, 2011, John Hilliard worked as a senior sales representative for Advanced Educational Materials (AEM), a provider of high-quality educational books and supplies to junior and senior high schools. During his twelve years of employment, John was recognized as an outstanding employee with close working relationships with the schools he served. His sales record was excellent. John’s discharge resulted from what AEM claimed was a serious breach of its code of conduct for employees.

On Saturday, May 4, 2011, due to a chance meeting between John and his manager, Jean Ellison, John was observed leaving an adult video store carrying what his manager described as pornographic magazines and an X-rated video. The following Monday, Jean discussed the incident with AEM’s vice-president for sales and a representative from HR. All agreed that John’s off-duty behavior constituted a serious violation of the company’s code of conduct for employees, which read, in part, “Employee off-duty behavior in no way should reflect unfavorably upon the company, its employees, or sales of any educational materials” AEM has traditionally held its sales representatives to high moral standards because the company sells extensively to public school administrators and teachers.

At his discharge meeting, John vigorously opposed his firing. While he acknowledged making the purchases, he argues strongly that what he did on his personal time was “no business of the company’s” and his behavior in no way reflected unfavorably upon AEM or the sales of its products. Besides, he said, “The purchases were made as jokes for a stag party.”

Note** When answering questions below just put the question number next to the question. Do not repeat the questions I asked on your final assignment deliverable or the similarity match on Turnitin.com will be very high.

Case Questions

1) What is the difference between voluntary and involuntary turnover? What are the antecedents of high organizational turnover? Inherently, what are the possible reasons an organization may have very high voluntary and involuntary turnover? Explain and provide rationale.

2) What is wrongful discharge? Given the facts of this case, should John have been discharged? Is this a case of wrongful discharge? Why or why not? Explain and provide rationale.

3) Identify and define the “principles of justice.” How do the principles of justice apply to this situation? Explain and provide rationale.

4) What laws need to be followed when terminating or laying off an employee as well as multiple employees? Who is responsible for developing a formal discipline process for the workplace?

5) Does John’s situation fall under employment-at-will? What is employment-at-will? What are the exceptions to the employment-at-will principle?

Rubric

Each question is worth 5 points.

Points will be awarded for:

Accuracy (correct answer – 2 points): The student provided accurate/correct answers to all parts of the question.

Thoroughness (wrote a complete and compelling answer – 1.5 points): Students included a complete and compelling justification for their answer. The rationale should be provided that thoroughly explains each component of the question. The answer was at least 4 sentences but no longer than 8 sentences long. The answer was well written and free from grammatical errors.

Validity and reliability (must have multiple references and in-text citations from credible sources to answer questions – 1.5 points):

Students avoided conjecture and used correctly formatted APA in-text citations to support suppositions. These references are appropriate for the material and credible. No websites were used except EEOC, DOL, and SHRM. Students used the textbook as well as peer-reviewed articles from the library database system. Students used at least three different sources to answer every question and, in addition to the textbook, used at least six peer-reviewed journal articles (which are used as in-text citations, and references for these sources are on a separate “Reference” page at the end of the document). Students used a citation every two to three sentences at a minimum. You must have a total of eight different sources altogether… more is even better.

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What is the difference between voluntary and involuntary turnover

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