Briefly answer the following questions. Your answers must be inspired from Chapter9 of the textbook but crafted by your own words (i.e., avoid copying/pasting from the textbook, PowerPoint presentation, or any other resources on the Internet).
Each question has 5 points, a total of 20 points.
1. What is Social Media? What is a Social Media Information System (SMIS)?
2. What are the roles played by three organizational units in any Social Media Information system?
4. How do you develop an effective SMIS that is strategically aligned with your organization’s goals? Just name the steps to the process of developing a plan.
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