Perhaps all supervisors should take a course in conflict management

M7D1: Work Scheduling

Perhaps all supervisors should take a course in conflict management. Or perhaps, better still, all employees, both supervisors, and subordinates, should study conflict management. Anyone who has worked knows that the workplace is filled with issues and disagreements pertaining to these. Even a straightforward task of assigning professional people to work different shifts can produce a lot of conflicts as the next case study suggests. The purpose of this activity is to apply the key concepts, principles, and suggestions from Chapter 12 to the case study. This activity aligns with module outcomes 1,2, 4, and 5.

Click on the image below to read the case study and the instructions that follow it.

Transcript

For this activity, your instructor will be putting you in groups.

Question for Thursday (Individual Response)

First, you will discuss the case study by posting an individual analysis of the case study. Please ensure you link your analysis to the assigned readings.
Read the case study
Jot down what concepts you read in Chapter 12 that might apply to this scenario.
How does a supervisor assign duties at work in a way that keeps conflict to a minimum?
How does one manage conflict in the workplace?
Are the principles the same at work as at home or are there important differences between home and workplace conflict? Why or why not?
State what behaviors you see operating so that you justify your ideas.

M7D1

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Perhaps all supervisors should take a course in conflict management

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