Common Area Observation & recommendations/action plan for improvement
You are provided a profile of a school and a special situations analysis of the school’s
cafeteria. You will develop a paper in which you make observations about the school
cafeteria based on the profile and analysis and offer recommendations for improvement.
Follow the steps below and compose your responses in a single, 5- to 7-page Word document
(not including the title and references pages).
Use APA format for the title page, references page, and in-text citations.
Step 1. Read the Profile of Lacy Elementary School, Special Situations Analysis of the
School Cafeteria at the bottom of this page.
You will make your observations from the written profile, and compose a paper summarizing
the observations and stating your recommendations/action plan for improvement.
Step 2. From the profile, identify those things that help keep the cafeteria calm, orderly, safe,
and well managed, along with those things that contribute to different management or
Categorize your observations in the five areas detailed below, and record your comments
about each area in a well-developed paragraph.
Student Characteristics, Issues, and Factors
Who is demonstrating appropriate and inappropriate behavior? Note where this behavior is
occurring (e.g., in the line, at the tables, during the clearing process, when exiting). Note how
students are responding to others’ inappropriate behavior, as well as how the on-site staff is
responding to different groups of students.
Teacher/Staff Characteristics, Issues, and Factors
Assess what the teachers and staff in the cafeteria are doing, what they are supposed to be
doing, and how they are influencing and/or responding to appropriate versus inappropriate
Environmental Characteristics, Issues, and Factors—Physical Plant and Logistics
What are the physical characteristics and conditions of the cafeteria, and how are students
and staff are physically/logistically moving in and around the cafeteria (e.g., in the line,
through the serving area, when clearing their tables, upon exiting)? Note how these physical
and logistical factors are contributing to a safe and orderly environment, or a chaotic,
Incentives and Consequences
Assess the incentives and consequences for the students relative to their appropriate and
inappropriate behavior, respectively, in the cafeteria. Note who gives these incentives and
consequences, and how they contribute to the climate of the setting and the interactions of the
Assess the resources in the cafeteria (e.g., the people, materials, space, technology) and how
they are being used. Note how these resources are making the cafeteria experience successful
for the students and staff, or how they could improve the success of the experience if they
were used more or more effectively.
Step 3. Compose a thorough summary report detailing the strengths, the weaknesses, and
your recommendations/action plan for improving the climate, management, safety, and
overall experience for students and staff in the cafeteria.